July 2005

Data Solutions partners with Vanguard Vaults to ensure data safety and security:

Vanguard Vaults now ranks as the single largest private offsite vaulting business in the Western United States. We service every major market in California and Northern Nevada. Through our affiliations we handle international corporations worldwide. We can offer private vaults to separately store all magnetic media types: (slotted or containerized) various microforms, rare books, master audio and video tapes, films, X-rays and blueprints.

“We are happy to have them on-board”

Bank of America says tapes with customer data lost

By Paul Nowell, Associated Press
CHARLOTTE, N.C. — Bank of America has lost computer data tapes containing personal information on 1.2 million federal employees, including some members of the U.S. Senate.

The lost data includes social security numbers and account information that could make customers of a federal government charge card program vulnerable to identity theft.

Sen. Pat Leahy, D-Vt., is among those senators whose personal information is on the missing tapes, spokeswoman Tracy Schmaler said.

"There were some senators' Visa credit card accounts involved," Schmaler said. "We don't know how many, but he was he was of them."

The bank issued an apology.  "We deeply regret this unfortunate incident," said Barbara Desoer, who is in charge of technology, service and fulfillment for the Charlotte-based bank. "The privacy of customer information receives the highest priority at Bank of America, and we take our responsibilities for safeguarding it very seriously."

Leahy has been a leader of calls this week for a Senate Judiciary Committee inquiry into whether more regulation of companies that buy and sell personal data is needed.

That came after the disclosure that ChoicePoint, a data warehouser, had learned that as many as 140,000 consumers may have had their personal information compromised.

"I hope this latest incident at least will bring the issue closer to home so Congress will pay better attention to the rapid erosion of privacy rights that ordinary Americans are facing as more and more of their personal and financial information is collected and sold on databases that too often have too few privacy protections," Leahy said in a statement Friday.

U.S. Sen. Charles Schumer, D-N.Y., said he was told the data backup tapes were likely stolen off of a commercial plane by baggage handlers in December.

"Whether it is identity theft, terrorism, or other theft, in this new complicated world baggage handlers should have background checks and more care should be taken for who is hired for these increasingly sensitive positions," he said.
Bank spokeswoman Eloise Hale called the system of shipping backup tapes "an industry practice and a routine bank practice. As a safety precaution measure, backup tapes are stored in different locations."

She declined to give any more details about where and how the tapes are moved around the country.

The missing tapes include information on federal employees who use Bank of America "smart pay" charge cards for travel and expenses, Hale said Friday.

She said federal law enforcement officials were notified as soon as the tapes were discovered missing.
"The investigation to date has found no evidence to suggest the tapes or their content have been accessed or misused, and the tapes are now presumed lost," the bank said in a news release.

Consumers Union, one of the nation's leading consumer-activist groups, used news of the missing information to call on lawmakers to allow consumers more access to their private financial information so they can freeze accounts. Only four states have approved such measures.

"Once again, consumers have been put at risk of identity theft because sensitive customer information held by a financial institution has been compromised," Gail Hillebrand, senior attorney for Consumers Union, said in a prepared statement. "This is another reminder of how vulnerable consumers are to having their personal and financial information fall into the wrong hands."

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